Information Technology & Telecommunication Services
Chicago, IL 60611
Toll free 800-545-2433 | Direct line 312-944-6780 | Fax 312-440-9374
Mission
The ITTS Department supports the technology services of ALA to its staff and membership by investigating new technology, providing training and support materials, and implementing hardware and software platforms that support ALA's Action and strategic direction goals.Responsibilities
ITTS offers advice, support, and maintenance in the areas of:
- Web Services
- Network Services
- Telecommunication Services
- Project Management
- Database Administration
- Technical Training
Initiatives & Projects
Popular Resources
Web Planning Wiki - http://wikis.ala.org/webplanning
Learning Collage Wiki - http://wikis.ala.org/learningcollage
Tech Support Wiki - http://techsupport.ala.org/index.php?title=Main_Page
Staff
Director, Information Technology & Telecommunication Services (ITTS)
Sherri Vanyek - svanyek@ala.org
(800) 545-2433, Ext. 2437
Responsible for the overall direction of ITTS.
Assistant Director
Tim Smith - tsmith@ala.org
(800) 545-2433, Ext. 5109
Areas of Responsibility: Association Management System software applications, database support, and support to the Director.
Computer Operations Manager
Jim Kanis - jkanis@ala.org
(800) 545-2433, Ext. 2462
Areas of Responsibility: Manage computer operations area, hardware & software issues
Systems Project Manager
Irene Marquez - imarquez@ala.org
(800) 545-2433, Ext. 2465
Areas of Responsibility: Knowledge Management System, telephone system, ADP Payroll System
Senior Usability Officer
Louise Gruenberg - lgruenberg@ala.org
(800) 545-2433, Ext. 1395
Areas of Responsibility: Website usability and accessibility
Information Architecture & Usability Interns
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Jan Carmichael, MLS
-
Dana Muvceski, MLS candidate
e-Learning Specialist
Sheila Joy - sjoy@ala.org
(800) 545-2433, Ext. 4210
Areas of Responsibility: Conducts internal and external training and creates eLearning materials to support same
Web Design Specialist
Sean Bires - sbires@ala.org
(800) 545-2433, Ext. 5288
Areas of Responsibility: Collage help desk, maintenance, eLearning materials
Internet Development Specialist and Strategy Guide
Jenny Levine - jlevine@ala.org
(800) 545-2433, Ext. 2461
Areas of Responsibility: Implementation and integration of social networking systems, user interface issues
Web Developer
Donavan Vicha - dvicha@ala.org
(800) 545-2433, Ext. 2439
Areas of Responsibility: Development of Internet software applications
Internet Administrator
Matthew Ivaliotes - ivaliotes@ala.org
(800) 545-2433, Ext. 4266
Areas of Responsibility: Blogs, ListProc, WebCT, Sympa and feedback@ala.org & webmaster@ala.org accounts
Technical Service Specialist
Maribeth Chapman - mchapman@ala.org
(800) 545-2433, Ext. 4260
Areas of Responsibility: Hardware/software purchases, ALA mailing lists, Telephone changes
